Director - Program & Project Management

Endto End Delivery Lifecycle Oversee projects from initiation and planning to execution testing and final rollout Impediment Removal Act as a servantleader to eliminate obstacles slowing down product teams and manage crossteam dependencies Resource Financial Management Allocate resources track project burndown and manage budgets to ensure cost efficiency Stakeholder Client Management Serve as the primary point of contact for clients providing delivery health reports managing expectations and driving Customer Satisfaction CSATRisk Management Proactively identify project risks devise mitigation strategies and escalate issues when necessary Process Optimization Champion Agile Scrum or ITILITSM best practices continuously refining the delivery process Quality Assurance Enforce quality controls ensuring outputs align with Service Level Agreements SLAs and business outcomes

Mandatory Skills : Benefits Management, Project Governance, Pursuit/ Proposal Management, Risk/Crisis Management, Stakeholder Management Good to Have Skills : Account Management & Mining