Integration Support Analyst ADF MuleSoft

Integration Support Analyst ADF MuleSoft Bartlesville,Oklahoma on-site Role Summary The Integration Support Analyst is responsible for monitoring supporting troubleshooting and maintaining enterprise integration and data pipelines built using Azure Data Factory ADF and MuleSoft The role focuses on ensuring platform stability incident management data availability performance optimization and production support across business-critical integrations Key Responsibilities Provide L2L3 production support for ADF pipelines MuleSoft APIs and integrations Monitor daily batch jobs data loads API executions and integration workflows Investigate and resolve incidents service requests and job failures within SLA timelines Perform root cause analysis RCA and implement preventive measures for recurring issues Support deployment release management and production migrations Monitor platform health capacity performance and integration runtime environments Coordinate with infrastructure application database and business teams for issue resolution Maintain technical documentation SOPs knowledge repositories and operational dashboards Support API governance security certificate renewals and access management activities Required Technical Skills Azure Data Factory ADF Pipelines Activities Datasets Linked Services Integration Runtime Selfhosted Azure IR Trigger Management Copy Activity Data Movement Monitoring Troubleshooting Error Handling and Logging Performance Optimization MuleSoft Anypoint Platform APIled Connectivity RESTSOAP APIs Mule 4 Development API Manager Runtime Manager Data Weave Anypoint Studio API Monitoring and Support Additional Skills SQL and Database Troubleshooting Azure Cloud Fundamentals Linux Unix basics ITIL Incident Change Management Monitoring Tools Azure Monitor Dynatrace Splunk App Insights ServiceNow Ticketing Shell Python scripting for automation Experience 58 years overall IT experience 3 years in Azure Data Factory supportdevelopment 2 years in MuleSoft supportintegration projects Exposure to production support and incident management environments Niceto Have Skills Azure Databricks Snowflake Azure DevOps CICD Pipelines Kafka Eventdriven Integration API Security and OAuth

Mandatory Skills : Azure Data Factory