Media Domain Expert Consultant (Quality of Experience QoE)

New York - New York - USAOn-siteFull-timeConsulting

Description

Job Title: Media Domain Expert Consultant (Quality of Experience-QoE) Work Mode: Remote Job Description The Media Domain Expert Consultant serves as a trusted advisor to Media Entertainment clients combining deep industry expertise with strong consulting and technology acumen The role focuses on strategic transformation across content supply chains platforms and monetization models with a strong emphasis on Quality of Experience QoE for end consumers across devices and platforms Key Responsibilities Domain Leadership Advisory Act as the primary media subject matter expert across studios broadcasters cable networks streaming platforms SVOD/ AVOD/ FAST sports and digital media organizations Advise clients on industry trends evolving business models and consumer experience expectations including DTC strategies advertising models and platform optimization Provide strategic guidance on content lifecycle and experience quality spanning ingestion production distribution playback and consumption Quality of Experience QoE Expertise Lead advisory discussions on end-to-end Quality of Experience QoE across linear TV OTT and digital platforms Deep understanding of QoE dimensions including Video and audio quality bitrate latency buffering startup time Stream reliability availability and playback performance Device fragmentation and platform compatibility Customer experience metrics QoE Qo S MOS engagement churn signals Advise on monitoring analytics and remediation strategies for QoE issues across live VOD and FAST services Work with data and platform teams to translate QoE insights into actionable improvements for customer satisfaction retention and monetization Solution Design Consulting Collaborate with technology and delivery teams to design mediacentric solutions spanning cloud data AIML MAM, DAM streaming platforms and monitoring tools Shape transformation roadmaps that balance scale cost performance and experience quality Guide modernization initiatives across production postproduction broadcast OTT and digital ecosystems with QoE as a core success metric Stakeholder Engagement Act as a trusted advisor to senior stakeholders Director VP Clevel Lead executive level discussions on platform performance customer experience and strategic priorities Thought Leadership Practice Building Mentor consultants and help build internal Media Entertainment Center of Excellence with QoE best practices and frameworks Required Skills Expertise Media QoE Domain Expertise Strong understanding of the Media Entertainment value chain Proven experience with OTT DTC platforms and streaming economics Ad supported and subscription models QoE, Qo S monitoring analytics and optimization Live and VOD streaming performance challenges Content distribution rights windowing and compliance Consulting Communication Ability to connect QoE metrics to business outcomes Strong executive communication storytelling and presentation skills Prior experience in consulting advisory or strategic media roles Technology Awareness Working knowledge of Cloud platforms AWSGCP Streaming architectures and playback ecosystems Media asset management MAMDAM Data platforms and AIML applications in media recommendations metadata QoE analytics

Requirements

Mandatory Skills : E2E Media Supply Chain, OTT Functional Capability