People Domain Director (Workday HCM - HR & Recruiting) L2

Job Description Technology Business Partner — HR & Recruiting (Workday HCM), Director About the Role Accountable for the HR & Recruiting technology portfolio, covering core HCM, employee lifecycle, and full recruiting. Leads end‑to‑end delivery—design, development, integrations, and production support—while shaping the future HR tech roadmap across a hybrid SaaS/custom ecosystem. Key Responsibilities Own delivery of HR & Recruiting systems, including SLAs, incident response, releases, and L2/L3 support. Prioritize demand, manage capacity, and balance stability with continuous enhancements. Lead and develop a cross‑functional team of analysts, developers, and integration/support engineers. Drive operational metrics and enforce SDLC, change control, testing, and audit standards. Serve as primary advisor to HR/TA leadership; manage scope, staffing, and SOWs. Surface and prioritize requirements; act as domain SME for roadmaps, vendor direction, and AI trends. Minimum Qualifications Bachelor’s degree or equivalent experience. 12+ years enterprise applications; 6+ years domain ownership. 5+ years managing technical/functional teams. Proven managed‑service leadership (SLAs, KPIs, governance). Integration experience (APIs, MuleSoft/i PaaS) across hybrid SaaS + custom estates. Deep HR/talent expertise: HCM, employee data, payroll/benefits, time/absence, compensation, performance, recruiting. Hands‑on Workday HCM (business processes, security, EIBs/Core Connectors, integrations). Experience with ATS/TA systems and CRM‑based candidate management. Preferred Qualifications Consulting or managed‑services background. Onshore/offshore support leadership. ERP/SaaS transformation experience. Automation/AI/Gen AI in HR tech. Global HR operations (localization, privacy, works councils).