Production Support Engineer

Job Description . Hands on experience on Job scheduling software and its job configuration - Autosys, Tidal, control M or any similar one* . Knowledge and hands on experience on scripting - Unix, Windows Batch, PowerShell, or any similar one* . Ticketing tool - ServiceNow or any similar one* . Knowledge in ITIL Process . Experience in writing SQL queries* . Experience MSSQL, Oracle DB Operations and basic admin functions * . Experience in managing and installing mission critical production software patches. . Experience on System Monitoring and disaster recovery/business continuity. . Basic knowledge of Cloud Computing - Azure or Similar* . Experience in Production support - L3/L4 Role* . Basic Networking/SFTP