Senior Manager - Program & Project Management
MississaugaOn-siteFull-timeProject Management
Description
Job Role: Duck Creek Program Manager Required Experience: 8+ Years of project / program management experience with at least 3 to 5 years of experience in Duck Creek implementations Job Description: We are seeking a highly skilled Program Manager with proven experience in Duck Creek Technologies to lead and oversee complex insurance technology programs The ideal candidate will drive end to end program execution manage cross functional teams and ensure successful delivery of Duck Creek implementations aligned with business objectives
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Key Responsibilities:
Program Leadership: Lead largescale Duck Creek implementation and transformation programs across multiple business units and Define program scope objectives timelines and deliverables in alignment with organizational goals
Stakeholder Management: Act as the primary liaison between business stakeholders IT teams and vendors and Communicate program status risks and dependencies to senior leadership Delivery Management: Oversee project managers and technical teams to ensure on time on budget delivery and Monitor progress resolve issues and escalate risks proactively Duck Creek Expertise: Provide guidance on Duck Creek modules Policy Billing Claims Distribution Management and Ensure best practices in configuration integration and customization Governance Compliance: Establish program governance frameworks reporting mechanisms and compliance standards and Drive adherence to quality assurance and regulatory requirements Continuous Improvement: Identify opportunities to optimize processes and enhance system performance and Champion innovation and adoption of emerging technologies in insurance platforms
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Required Skills & Experience:
Technical Expertise: Strong understanding of insurance domain processes and digital transformation
Program Management: 8 to 12 years of experience in program project management with at least 3 to 5 years in Duck Creek implementations Proven track record of managing multimillion dollar programs Leadership Communication: Exceptional stakeholder management and communication skills Ability to lead cross functional teams in a matrix environment Tools Methodologies: Proficiency in Agile Waterfall and hybrid delivery models Familiarity with project management tools JIRA MS Project Confluence Required Qualifications: Bachelor’s or master’s degree in computer science information technology business administration or related field PMP PRINCE2 or Agile certifications preferred
Requirements
Mandatory Skills : Project Governance