Senior Specialist - Architecture

Job Title : Salesforce OCM Lead Job Location : Mississauga, Canada  Role Summary We are seeking a Salesforce OCM Lead to drive change readiness for Salesforce launches This role focuses on impact assessment communication planning golive readiness and adoption support ensuring smooth organizational transition and maximum user adoption Key responsibilities Lead change readiness activities for Salesforce implementations including impact assessments and stakeholder engagement Develop and execute communication strategies to prepare endusers and leadership for upcoming changes Coordinate golive readiness activities ensuring teams are prepared for Day1 operations Partner with business stakeholders to design and deliver adoption support programs training enablement feedback loops Monitor adoption metrics and provide recommendations for continuous improvement Act as a trusted advisor to leadership on change management risks and mitigation strategies Primary Skills Deep understanding of Salesforce platform impacts on business processes Proven ability to design and execute change management strategies for enterprisescale programs Experience in training enablement and adoption frameworks Secondary Skills Excellent communication and stakeholder management skills Strong facilitation and presentation abilities Analytical mindset to measure adoption and readiness metrics Flexibility to adapt strategies to evolving business needs Qualifications Bachelors or Masters degree in Business Administration Organizational Development or related field 9-12 years of experience in organizational change management with at least 35 years in Salesforce programs Salesforce certifications Administrator Consultant or Business Analyst desirable Proven track record of driving successful change adoption in largescale digital transformation initiatives

Mandatory Skills : Aura, Salesforce Apex, Salesforce Data Architecture, Salesforce Integration (Rest, Soap, Streaming APIs, Event), Salesforce Visual Force