Senior Specialist - Architecture

Required Skills Java J2EE Application Support Production Support L3 Incident Problem Management Linux Unix SQL Database Queries Root Cause Analysis RCA ITIL Processes Application Performance Tuning Experienced L3 Support Engineer with strong expertise in Splunk Dynatrace Java application support and Production Support The ideal candidate will be responsible for analyzing complex production issues monitoring application performance troubleshooting incidents identifying root causes and ensuring high availability of critical enterprise applications The role requires close collaboration with development infrastructure and business teams to provide proactive support and continuous service improvements Key Responsibilities Provide L3 production support for Javabased enterprise applications Monitor application health performance and availability using Splunk and Dynatrace Investigate and resolve critical production incidents within SLA timelines Perform root cause analysis and implement permanent fixes for recurring issues Analyze application logs JVM metrics system performance and transaction traces Create dashboards s and reports in Splunk and Dynatrace Collaborate with development teams to troubleshoot application defects and performance bottlenecks Support deployment activities production releases and postdeployment validations Perform capacity planning trend analysis and proactive monitoring

Mandatory Skills : Java, Java Microservices, Java Spring Boot