Job Title : ServiceNow SAM Architect Location: Tampa, FL (Remote) Experience 20 Years of IT Experience with 5 Years as ServiceNow Architect Role Summary The ServiceNow Enterprise Architecture EA Architect will lead the design implementation and governance of ServiceNow Enterprise Architecture capabilities across largescale enterprises The architect will work closely with Enterprise Architects Application Owners Business Leaders Portfolio Managers and Platform Teams to establish business capability models application portfolios technology portfolios roadmaps reference architectures and technical debt management frameworks This role is responsible for driving adoption of the ServiceNow Enterprise Architecture product and ensuring alignment between business strategy technology investments and enterprise transformation initiatives The role requires strong expertise in ServiceNow APM EA Workspace CMDBCSDM Technology Portfolio Management and Enterprise Governance Key Responsibilities Enterprise Architecture Strategy Define Enterprise Architecture vision and roadmap on the ServiceNow platform Lead architecture transformation initiatives aligned with business objectives Establish governance frameworks architecture standards and reference models Collaborate with Chief Architects and Technology Leaders on strategic initiatives ServiceNow Enterprise Architecture Implementation Lead implementation of ServiceNow Enterprise Architecture including Business Capability Management Technical Capability Management Application Portfolio Management APM Technology Portfolio Management TPM Application Roadmaps Technical Debt Management Rationalisation Modernisation Programs Configure EA data models workspaces dashboards and governance processes Ensure alignment between EA APM CMDB ITSM ITOM and Strategic Portfolio Management Capability Portfolio Management Develop and maintain Business Capability Taxonomy Map capabilities to applications products services and technologies Identify application redundancies and consolidation opportunities Define application lifecycle risk and strategic investment models Establish application scoring and assessment frameworks Technical Architecture Governance Design and govern Technical Reference Models Drive technology lifecycle management and technical currency assessments Lead architecture review boards and governance forums Define enterprise architecture KPIs and scorecards Stakeholder Management Facilitate workshops with Business Architects Enterprise Architects Product Teams and Executives Act as trusted advisor for business and technology transformation programs Present architecture insights and recommendations to leadership teams Integration Data Strategy Define architecture integrations with CMDB Discovery ITOM ITSM SAM Pro HAM Pro Strategic Portfolio Management Cloud Platforms AWS Azure GCP Ensure enterprisewide data quality and governance Reporting Analytics Design executive dashboards and architecture scorecards Deliver portfolio health risk technical debt and investment insights Provide data-driven recommendations for application modernization Required Skills ServiceNow Expertise ServiceNow Enterprise Architecture Application Portfolio Management APM Technology Portfolio Management TPM CMDB and CSDM ITOM Discovery Strategic Portfolio Management SPM ITSM Service Graph Connectors Enterprise Architecture Frameworks TOGAF Zachman Framework Gartner Pace Layering Business Capability Modelling Technology Reference Modelling Technical Skills Solution Architecture Cloud Architecture AWSAzure GCP Integration Architecture Data Modelling Reporting Analytics Governance Architecture Review Boards Technology Lifecycle Management Technical Debt Governance Application Rationalisation Preferred Qualifications ServiceNow Certified System Administrator CSA Certified Application Developer CAD ServiceNow Certified Implementation Specialist TOGAF Certification ITIL Foundation Managing Professional Cloud Certifications AWSAzure GCP Key Deliverables Enterprise Capability Models Application Portfolio Repository Technology Portfolio Repository Architecture Roadmaps Technical Reference Models Technical Debt Dashboards Portfolio Rationalisation Reports Executive Governance Dashboards Architecture Standards and Policies

ServiceNow SAM Architect

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