Slack Architect

Job Title : Slack Architect Insurance Distribution Job Location: Canada (Remote is also fine) Role Summary Architect and govern Slack as a secure integrated collaboration platform to enable real-time engagement across agents brokers underwriting and operations driving faster policy lifecycle and distribution efficiency Technical Skills Slack Enterprise Grid architecture workspace design channel taxonomy governance Identity Access Management SSO SCIM OAuth Azure ADOkta API integration expertise REST webhooks Slack APIs bots Workflow Builder Event-driven architecture case notifications underwriting updates Integration with enterprise platforms CRM Salesforce Policy Admin Systems Illustration tools Security compliance controls data retention e Discovery audit trails Cloud integration exposure AWS Lambda API Gateway Event Bridge preferred Business Requirements Insurance Distribution Design collaboration aligned to distribution lifecycle Lead Case Intake Underwriting Issuance Servicing Enable secure external collaboration with agents brokers and partners Slack Connect Support real time case tracking underwriting queries and escalation workflows Drive workflow automation to reduce manual coordination across sales ops Deliver measurable outcomes 15- 25 cycle time reduction 20 - 30 faster query resolution Improved agent productivity Communication Leadership Skills Strong stakeholder management across sales underwriting operations and IT Ability to translate business workflows into collaboration architecture Executive level communication and reporting KPIs adoption metrics Change management adoption enablement training playbooks Cross-functional collaboration with security compliance and platform teams Experience 10-15 years overall experience 3-5 years in Slack Enterprise Grid preferred Prior experience in insurance distribution or financial services

Mandatory Skills : Project Planning