Slack Developer

Job Title: Slack Developer (Insurance Distribution) Job Location: Greensboro, NC Experience: 8 to 11 years overall experience Role Summary Architect and govern Slack as a secure integrated collaboration platform to enable real-time engagement across agents brokers underwriting and operations driving faster policy lifecycle and distribution efficiency Technical Skills · Slack Enterprise Grid architecture workspace design channel taxonomy governance · Identity Access Management SSO SCIM OAuth Azure ADOkta · API integration expertise REST webhooks Slack APIs bots Workflow Builder · Event-driven architecture case notifications underwriting updates · Integration with enterprise platforms · CRM Salesforce Policy Admin Systems Illustration tools · Security compliance controls data retention e Discovery audit trails · Cloud integration exposure AWS Lambda API Gateway Event Bridge preferred · Business Requirements Insurance Distribution · Design collaboration aligned to distribution lifecycle · Lead Case Intake Underwriting Issuance Servicing · Enable secure external collaboration with agents brokers and partners Slack Connect · Support real-time case tracking underwriting queries and escalation workflows · Drive workflow automation to reduce manual coordination across sales ops · Deliver measurable outcomes · 15 to 25 cycle time reduction · 20 to 30 faster query resolution · Improved agent productivity Communication Leadership Skills · Strong stakeholder management across sales underwriting operations and IT · Ability to translate business workflows into collaboration architecture · Executive-level communication and reporting KPIs adoption metrics · Change management adoption enablement training playbooks · Cross functional collaboration with security compliance and platform teams · 3 to 5 years in Slack Enterprise Grid preferred · Prior experience in insurance distribution or financial services

Mandatory Skills : Salesforce Integration (Rest, Soap, Streaming APIs, Event)