Specialist - System Management

Required Qualifications 8 years of experience in Production Support SRE Platform Engineering DevOps or Application Support roles Strong understanding of Generative AI LLMs and AI Agent ecosystems Hands-on experience with cloudnative technologies and enterprise infrastructure platforms Strong networking fundamentals and troubleshooting expertise Excellent analytical communication and stakeholder management skills Experience working in Agile and DevOps environments Primary Skills Must Have Generative AI AI Platforms Large Language Models LLMs AI Agents Agent Engineering Lang Smith Galileo Prompt Engineering AI Observability Platform Infrastructure OpenShift VMware Container Platforms Kubernetes Databases Redis MongoDB Monitoring Observability Splunk Dynatrace Catchpoint Core Technical Skills Code Level Debugging Root Cause Analysis Production Support Incident Management Performance Tuning Reliability Engineering Networking TCPIP DNS Load Balancing Network Troubleshooting Application Connectivity Analysis Secondary Skills Good to Have Python Java Golang Linux Administration Shell Scripting DevOps Practices CICD Pipelines GitHub GitLab Ansible Infrastructure Automation Cloud Platforms AWSAzure GCP ServiceNow API Troubleshooting Microservices Architecture Distributed Systems Site Reliability Engineering SRE Performance Engineering Capacity Planning Security and Compliance Best Practices

Mandatory Skills : AI/Generative AI, Kubernetes, LangChain, Linux - Openshift, LLMOps Good to Have Skills : Llm Based Models, ServiceNow ITSM